Terms & Conditions

1. Who you are contracting with

Origin AI is operated by New Jano (“New Jano”, “we”, “us”), trading as Origin AI, part of the Umbrella Origin ecosystem. These terms form an agreement between you and New Jano. You can reach us at Originai.vision24@gmail.com.

2. Acceptance

By creating an account, subscribing, or continuing to use Origin AI you agree to these terms. If you do not agree, please stop using the service. If you use Origin AI on behalf of an organisation, you confirm you have authority to bind it; if you use it as an individual, you confirm you are of legal age in your country.

3. The service

Origin AI is a subscription conversational AI workspace: you send messages, images and documents, and receive AI-generated responses, with conversation history stored privately to your account. We grant you a limited, non-exclusive, non-transferable right to use the service within your selected plan.

4. Acceptable use

You must not misuse Origin AI. In particular you must not:

• use the service unlawfully or to produce illegal content;
• commit fraud, send spam, or abuse trial allowances or rate limits;
• infringe anyone’s intellectual property or privacy rights;
• interfere with security: malware, probing, scraping, circumventing technical limits, reverse engineering, or reselling or redistributing the service;
• generate hate speech, harassment, sexual content involving minors, deepfakes intended to deceive, malware, or attempt to jailbreak safety systems.

You are responsible for keeping your account credentials confidential and for all activity under your account, and for providing accurate account information.

5. AI inputs and outputs

You are responsible for your prompts, for the content you upload, for having the rights to that content, and for how you use the outputs. Outputs are generated by statistical models and may be inaccurate, incomplete or unsuitable; verify anything important. Origin AI is not a substitute for regulated professional advice (legal, medical, financial or tax) and outputs should not be used in such contexts without qualified human oversight.

As between you and us, you retain rights in your inputs and, to the extent permitted by law, may use the outputs you generate. You grant us a limited licence to host and process your content solely to operate and support the service. We may remove or restrict content, filter or refuse outputs, and suspend accounts to enforce these terms. Rights-holders may submit takedown requests to Originai.vision24@gmail.com; repeat infringers lose access.

6. Intellectual property

New Jano and its licensors retain all rights in Origin AI, including its software, interface, documentation, branding and the Umbrella Origin knowledge layer. Nothing in these terms transfers ownership to you.

7. Payment and subscriptions

Origin AI Pro is billed monthly at the price shown on the pricing page and renews until cancelled. Payment, billing, currency, tax, invoicing, cancellation and refund mechanics are handled by our payment provider under Paddle’s Buyer Terms. See our Refund Policy for the money-back guarantee.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

8. Availability

We work to keep Origin AI available and reliable, but we do not guarantee uninterrupted or error-free performance. Maintenance, model provider outages and factors outside our control may affect the service. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

9. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may cancel at any time. When access ends you may export your conversations for 30 days, after which your content may be deleted.

10. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the service is limited to the fees you paid in the 12 months before the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing limits liability for fraud, death or personal injury caused by negligence, or anything else that cannot be limited by law.

You will indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

11. General

We may update these terms; material changes will be notified in-app or by email. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond reasonable control. These terms are governed by the laws of the seller’s jurisdiction, and disputes will be heard by its competent courts.